Legal
Privacy Policy
Last updated: October 2026
1. Introduction
Clasen Business Solutions Inc. ("CBSI", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at clasensolutions.com or engage our professional services. We comply with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
2. Information We Collect
We may collect contact information (name, email, phone, company name), business information (industry, company size, service requirements), usage data (IP address, browser type, pages visited), and records of correspondence when you contact us.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, provide requested services, send service updates and promotional materials (with consent), improve our website, comply with Philippine legal obligations including BIR and SEC requirements, and protect the security of our systems.
4. Legal Basis for Processing
We process your personal data based on: Consent (where you have given clear consent), Contract (where processing is necessary to fulfil a contract), Legal Obligation (where required by law), and Legitimate Interests (where necessary for our business interests, provided these are not overridden by your rights).
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, software partners (AccountingSuite, Sage, Tagrain, Hansa) solely to deliver implementation services, regulatory authorities such as the BIR, SEC, or DOLE where required by Philippine law, and professional advisors.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Philippine laws and regulations. Client records related to accounting, tax, and payroll services are retained in accordance with BIR and SEC retention requirements.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. We use Google Analytics to understand how visitors interact with our site. You may control cookie preferences through your browser settings or our cookie consent banner. Analytics data is only collected after you provide consent.
8. Your Rights Under the Data Privacy Act
As a data subject under the Data Privacy Act of 2012, you have the right to be informed, access your data, request rectification, request erasure, object to processing, request data portability, and lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of these rights, please contact our Data Protection Officer at [email protected].
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure server infrastructure, encrypted data transmission (SSL/TLS), and access controls limited to authorised personnel.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at [email protected]. Clasen Business Solutions Inc., Philippines, clasensolutions.com.